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VoIP vocab: Open source and Proprietary

VoIP vocab: Open source and Proprietary

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems.

The ultimate guide to manage Google reviews

The ultimate guide to manage Google reviews

Strategies for attracting new customers are always changing, and Google is shaking things up yet again. Apart from well-placed keywords and link-worthy content, reviews from sites like Facebook and Yelp will be displayed in the search results.

How Google changed search results
Google’s new search algorithm is designed to lead people to high-quality products and services.

What exactly is unified communications?

What exactly is unified communications?

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing.

Microsoft Teams: The new Skype for Business?

Microsoft Teams: The new Skype for Business?

Microsoft unveiled plenty of new developments and upgrades during last month’s Ignite conference, but one that shocked many users is what’s happening to Skype for Business. The tech giant confirmed that they are phasing out Skype for Business and going all in on their new collaboration platform, Microsoft Teams.

How do I kickstart my Facebook ad?

How do I kickstart my Facebook ad?

Facebook’s not only for posting cat photos, complaining about restaurants, or stalking your ex, it’s also an incredibly effective advertising platform. From small businesses to big corporations, anyone can benefit from Facebook’s marketing tools.

Premise-based or Cloud-hosted VoIP?

Premise-based or Cloud-hosted VoIP?

The cloud has become the infrastructure of choice for many business owners. For others, premise-based infrastructures are still favored. So when it comes to VoIP phone systems, which infrastructure is best for your business?

Installation and maintenance

On-premises VoIP phone systems are installed at your company’s office, typically managed and maintained by your own personnel.

Protect yourself from this Facebook threat!

Protect yourself from this Facebook threat!

Despite the apparent break from international ransomware attacks, hackers are still keeping themselves busy, this time using an adware campaign that could easily be one of their most cunning tricks yet. If you use Facebook Messenger, you need to read this.

What are the advantages of VoIP?

What are the advantages of VoIP?

As a small- to medium-sized business, you need to do everything that you can to keep costs down. If you’re still using traditional phone systems as your sole communication solution, a much more affordable VoIP solution is something you should consider.

Scammers are creating new scams just for VoIP

Scammers are creating new scams just for VoIP

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. Naturally, shrewd scammers have found a way to use VoIP as a means to carry out ‘vishing scams,’ a new type of phishing whereby fraudsters make phone calls, pose as a business or financial partner, and request private details.

Enhance content through social media

Enhance content through social media

When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue.